Support and training

Would you be interested in Menyanthes for your organisation? KWR can organise an introduction course for you onsite, so that you can work using your own data and/or address problems that you face within your own organisation.


In order to optimise the usage of Menyanthes and to be updated with the latest developments, several forms of support and service are available. A standard service agreement gains access to:

  • Helpdesk - You can reach the helpdesk by phone (+31-(0)30-6069512 ) or e-mail ( Questions will be answered as soon as possible (preferably within two days).
  • Bug fixes - If encountered, bugs will be repaired and a bug fix will be sent to you. Bugs are defined as errors in the program which cause the program to malfunction, or not reach its full functionality . 
  • Updates and new releases - All upgrades, bug fixes and new releases will be made available free of charge.
  • Newsletter - A digital newsletter bringing the latest news on Menyanthes and the research on groundwater dynamics in general.

Apart from these standard options, it is also possible to make more specific arrangements. A few examples:

  • A more elaborate course on Menyanthes and/or time series analysis in general.
  • Expanding the functionality of Menyanthes, or creating custom options and tools.
  • Consultancy, projects or research having to do with time series analysis, groundwater monitoring or groundwater level dynamics in general.


For first time users, the purchase of Menyanthes and/or a license can be combined with an introductory course (one day, longer or shorter is optional). Past experience has shown that a short course can be very helpful. It helps, for example, to gain insight into the logic of the program, and to learn the basics of groundwater dynamics, time series analysis and/or stochastic modelling. Furthermore, the time series analysis theory and methods used will in short be dealt with, and users will be able to gain 'hands on' experience with the program, using several application examples.  During the course, a survey of the functionality of Menyanthes is given. Courses are normally given on location.




 Jos von Asmuth 

Jos von Asmuth
31 (0)30 60 69 512

  Erwin Vonk 

Erwin Vonk
31 (0)30 60 69 547 





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